MiWay Job Vacancy Application Details

Filed in Jobs by on April 13, 2021 0 Comments

MiWay Vacancy Application Details.

The MiWay Jobs Vacancy application form, requirements, eligibility, available positions, qualifications needed, application guidelines, how to apply, closing date, and other important vacancies link are published here on Myapplications.co.za as obtained from the official Jobs Carriers website/portal.

MiWay Jobs Vacancy

Who are we?
MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you! What will you do?
Responsible for inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Provides accurate product information to clients in line with standards and protocols. What will make you successful in this role?
Grade 12/Standard 10/NQF 4
RE 5 – optional
Exposure to the broker or dealer servicing environment
Minimum of 2 years of broker/dealer sales or administration and client service Deliverable include, but will not be limited to
Attend to incoming queries either telephonic or via email from both Brokers and Broker Clients
Assist with amendments to client’s policies
Provide brokers with constant feedback on queries
Attend to QA corrections as identified by the QA department
Competencies Required
Grade 12/Standard 10/NQF 4
Above average computer literacy in MS Word and Excel
Above average numeric skills
Analytical
Must be highly proficient in dealing with clients at all levels
Excellent verbal and written communication skills
Fluent in Afrikaans & English – both verbal and written
Attention to detail
Self-motivated
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Commitment to personal and team goals
Professionalism
Presentable
Ability to apply business rules and processes
Good negotiating skills
Knowledge and Skills Customer Service Team Support Administration Quality, compliance and accreditation Personal Attributes Communicates effectively – Contributing dependently Decision quality – Contributing dependently Action orientated – Contributing dependently Optimises work processes – Contributing dependently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment the group provides many opportunities for growth and development. Core Competencies Cultivates innovation – Contributing dependently Customer focus – Contributing dependently Collaborates – Contributing dependently Being resilient – Contributing dependently Drives results – Contributing dependently Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Deadline to apply is 20 April 2021 Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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